The BMTO Student Support Team are available to help all our undergraduate students and are your first point of contact when you are looking for guidance and support. The BMTO Student Support Team includes: Student Support Manager Jenny Blair Student Advisers Clare Anderson Anne Bellchambers Jayne Davies Dani Di Biase Amy Goodwin Victoria Jackson Eilidh McPherson David Scanlon Amanda Smart Olivia Soutter Linda Collins What do we do? We may help you directly or guide you to other sources of information or University services. Areas we can help with include: Wellbeing, illness or mental health difficulties that are affecting your work, assessments or exams. Other issues in your life that are affecting your studies. Accessing support through University services and external agencies. Applying for special circumstances, including provision of a statement to support your application. Applying for coursework extensions. Information on degree transfers. University policies and regulations. Requesting letters and official documents. How to contact us Our Student Support Team are available to support you from Monday-Friday, 9am-5pm, UK time. You can drop by, email or request a meeting online via Microsoft Teams. Email enquiries We aim to respond to email enquiries as soon as we can, however during busy periods we may take a little longer. Enquiries requiring an urgent response will be prioritised. Email enquiries should be sent to: BMTOStudentSupport@ed.ac.uk Bookable appointments If you would like to speak to a member of the Student Support Team during office hours then please contact us by email and we can arrange a digital meeting using MS Teams. We are also available for in-person meetings. Match your time zone to ours (for student studying remotely) Out-of-hours student support If you experience a crisis outside normal working hours you can contact the University for support through the University Security 24/7 contact number 0131 650 2257. This service is intended to support students who are experiencing a welfare crisis that is too urgent to leave until the next working day. Out-of-hours student support University-wide Student Services A range of health and wellbeing services are provided by the University and external agencies. Student health and wellbeing services at the University This article was published on 2024-08-05
